Weekly Update – April 27, 2024

Accounting Today –  Voices Does a CPA Really Need to Do It? 

  • According to CFO Dive, “Fewer than 1% of small to midsized firms can find the talent they need.”
  • One way to address this talent shortage is for firms to:
    • Realize they likely do not need a licensed CPA to perform a significant portion of the firm’s tasks and then
    • Hire and redistribute work to CPAs and non-CPAs at the firm based on the true skillset needed to perform each task.

Accounting Today –  Work Less, Do More 

Here are some ways CPA firms can achieve better results while working less include the following:

  • Understand Client Value – Determine what clients truly value (e.g., more money, time, and clarity, less stress, etc.) and design services around delivering that value.
  • Move Beyond Hourly Billing – Transition away from billing by the hour and instead price services based on the value your firm provides.
  • Specialize for Efficiency – Focus on niche areas to work more efficiently, deliver better results, and command higher fees.
  • Streamline and Standardize Processes – Develop clear, consistent processes for each service to boost efficiency and the time required to complete tasks.
  • Leverage Technology Strategically – Implement technology solutions that automate repetitive tasks and enhance productivity to free up time for higher-value work.
  • Hire and Delegate Effectively – Build a strong team and delegate tasks to the right people, which allows you to focus on strategic initiatives.
  • Educate Clients on Value – Communicate the value of services to clients, helping them understand the benefits beyond just your firm’s time spent.
  • Continuously Improve and Adapt – Regularly assess and refine your firm’s processes, pricing, and service offerings to optimize efficiency and value delivery.

CFO Dive – Shifting accounting norms for the AI age: EY

  • AI is “making the tax and accounting domain more important, because what the technology is doing is it’s creating the need for people to apply more judgment.

CPA Practice Advisor – 75% of Mid-Market Companies Say They Will Invest in AI Over Next 5 Years

  • “While AI hasn’t been the top priority for the majority of mid-market businesses in the past, it will emerge as such over the next five years, with 75% of mid-market companies planning to invest in machine intelligence to improve efficiency.”

CPA Practice Advisor – Another Option for When Employee Bonuses Don’t Work

  • Aside from annual cash bonuses, some other options for boosting employee morale and retention include:
    • Spot bonuses,
    • Company-wide experiences, and
    • Aligning recognition with core values.

CPA Practice Advisor – How CPAs Can Compete in the AI Race

  • “Leveraging AI to focus on capitalizing on your differentiators, instead of adoption for adoption’s sake, will be key in seeing a good return on your investment.”
  • “In the end, effective adoption of AI doesn’t depend on being the first to adopt; it hinges on being the most strategic about when and how to employ these powerful tools.”

CPA Practice Advisor – Summer Marketing Initiatives for Small to Mid-Sized Accounting Firms

  • “The slower pace of summer offers a prime opportunity to engage with current clients in more relaxed settings and attract new clients.”
  • “Summer is the season of local festivals, charity events, and community gatherings. You can take advantage of these opportunities by increasing your visibility and engagement within the community.”

Future Firm – 150 – The Firm Freedom System [6 Steps]

  • Ryan Lazanis at Future Firm has a Firm Freedom System that consists of six steps to help accounting firm owners increase profits and reduce their workload including:
    • “Implement standardized packages with strong margins,”
    • “Landing one to five high-quality deals per month,”
    • “Eliminate overwork with capacity planning,”
    • “Implementing a team of A players,”
    • “Put in place easy-to-follow processes,” and
    • “Focused action toward your ideal lifestyle.”

Ignition – A Practical Guide to Selling Accounting Advisory Services

Some insights for selling accounting advisory services include the following:

  • Identify Client Needs – Analyze your client base to determine which advisory services would best address their challenges and goals.
  • Specialize in Specific Industries – Develop deep expertise in your clients’ industries to provide advisory services that would be highly relevant and valuable to them.
  • Reach Out to Existing Clients – Personally contact clients who could benefit from your advisory services, and explain how these services can help them succeed.
  • Demonstrate Thought Leadership – Create and distribute content that showcases your expertise in areas related to your advisory services to build credibility.
  • Package Advisory With Existing Services – Offer advisory services as part of premium packages alongside your core compliance offerings to provide a holistic, value-added approach.
  • Use a Consultative Selling Approach – Focus on understanding and addressing clients’ needs rather than pushing a hard sell to position yourself as a trusted advisor.
  • Emphasize Outcomes and ROI – Communicate the value of your advisory services in terms of cost savings, revenue growth, and other tangible financial benefits.
  • Consider Fixed-Fee or Value-Based Pricing – Implement pricing strategies that provide cost certainty for clients and justify premium fees based on the value delivered.

Ignition – What Is Out Of Scope Work — And How To Avoid It

  • The four primary categories of scope creep include:
    • Expansion of work (e.g., new items, enhanced items, etc.)
    • Client requests for advice and guidance
    • Changes to required work and shifting prioritization
    • Timeline extension (e.g., client delays providing necessary inputs)
  • Some ways to address scope creep include:
    • Have a Clear Agreement on the Scope of Work – Have a detailed initial project agreement that clearly defines the scope, deliverables, timeline, price, etc. Mention tasks that are specifically not included if they are frequently requested.
    • Note Common Signs of Impending Scope Creep – Pay close attention to client language that may indicate an out-of-scope request, such as:
      • “Can you just…”
      • “It’ll only take a minute,”
      • “We can discuss the details later”
    • Identify One-Time vs. Ongoing Add-Ons
      • When you identify an out-of-scope request, ask for more details to determine if it’s a one-time request or an ongoing addition.
      • This subtly signals to the client it’s out-of-scope, which can prompt them to reconsider the necessity of the request or at least prime them for a conversation about additional costs.
    • Have a Prepared Response to Scope Creep
      • Have a simple script ready to confidently inform clients of additional costs for out-of-scope work.
      • Don’t assume they are asking for it for free.
    • Carefully Negotiate New Terms
      • If you agree to accept some scope creep, prioritize the client relationship but be firm about your value.
      • Also, clearly document all changes and any corresponding cost increase for the client.

Karbon – Why Private Equity is Interested in the Accounting Profession

Some reasons private equity investors are interested in the accounting profession include the following:

  • Stable and Profitable Business Model – Accounting firms typically demonstrate resilience during economic downturns, which makes them attractive investments.
  • Aging Population of Firm Owners – As partners approach retirement, private equity offers an alternative exit strategy.
  • Separating Attest and Advisory Services – By structuring firms to separate these functions, private equity can invest in the advisory portion.
  • Recurring Revenue and Growth Potential – Accounting firms with strong recurring revenue models and growth prospects appeal to investors.
  • Opportunity to Improve Efficiency and Profitability – Private equity sees opportunities to enhance firm performance through technology and streamlined operations.
  • Capitalizing on Fragmented Market – The accounting industry’s fragmented nature allows private equity to consolidate firms for greater scale.

Public Accountant (Australia) – How to Avoid Common Pitfalls of Practice Quality Reviews

Some ways to avoid common pitfalls of practice quality reviews include the following:

  • Maintain Current Manuals – Keep quality management and risk management manuals up-to-date to ensure effective practice methodology and quality client services.
  • Ensure Adequate Insurance Coverage – Maintain current professional indemnity insurance at the correct level of cover to avoid potentially unlimited liability.
  • Regularly Review and Update Policies – Conduct annual reviews of practice management policies and make ad hoc updates based on any client complaints or changes in standards.
  • Assign Dedicated Resource for Oversight – Designate a specific individual to oversee procedures and methodologies who is primarily responsible for staying informed about changes in requirements.
  • Prioritize Continuing Professional Development – Ensure CPAs at your firm are in compliance with their CPE requirements, and encourage continuing professional education even for non-CPAs at your firm.
  • Document Processes – Clearly and adequately document your firm’s policies and processes.

Public Accountant (Australia) – Training in Small- and Medium-Sized Practices

Some ways small- and mid-sized accounting firms can facilitate robust training include the following:

  • Embrace Virtual and Hybrid Training – Leverage online resources for cost-effective and flexible training.
  • Incorporate Interactive and Bite-Sized Content – Adapt training materials to accommodate different learning styles to maintain engagement.
  • Prioritize Technology and Software Training – Use training to increase staff proficiency in AI and other relevant technologies.
  • Prepare for Sustainability Advisory Services – Choose training that will develop staff competencies to support expanded advisory offerings.

Rosenberg & Associates – Who Decides How Partner Income Is Allocated?

Here are some ways multi-partner CPA firms can decide on how to determine partner income allocations:

  • Who Should Decide
    • Founders Decide in Founder-Led Firms – Firm founders typically determine the income allocation in founder-led firms, which works well if they are fair and respected leaders.
    • All Partners Decide in Small Firms – In firms with 2-4 partners, all partners typically make compensation decisions together, sometimes sharing profits equally.
    • Compensation Committee for Larger Firms – Firms with 6+ partners often have a subset of partners on a compensation committee that makes the allocation decisions.
  • Other Considerations
    • Important Traits for Compensation Decision-Makers – Those determining compensation should be trusted, fair-minded, future-focused, and committed to the firm’s success.
    • Consider Non-Partners for the Compensation Committee – Firms might include a COO on the compensation committee for added perspective.
    • Address Insufficient Profits Before Tackling Allocation Challenges – If total partner income feels inadequate, firms should focus on raising profitability before tackling allocation challenges.

Leave a Comment