Weekly Update

Weekly Update – 3/9/2024

Executive Summary

  • U.S. Accounting Firm Growth – In 2023, midsized and large U.S. accounting firms witnessed an average growth rate of 13%, the second highest in a decade after 2022’s growth rate of 19%.
  • Employee Turnover Management – It is important to develop and implement an efficient system to simplify new employee onboarding, which reduces your firm’s dependency on experienced personnel for training new hires.
  • AI Adoption in SMB Financial Operations – 85% of small- and mid-sized businesses are eager to integrate AI for enhanced efficiency and decision-making.
  • AI Adoption – Adopting AI can help firms improve efficiency, client service, and profitability.
  • Productized Services in Accounting Firms – Productizing services your firm offers allows it to scale efficiently, and it can help make your marketing clearer.
  • Decline in Accounting Professionals – There are fewer accountants due to declining birth rates, a misunderstanding of the profession, education costs, unengaging academic experiences, negative early career experiences, and competition with other professions.

Accounting Today –  The Fastest-Growing Firms in the U.S. — 2024 

  • After experiencing an average growth rate of 19% in 2022, in 2023 midsized and large accounting firms experienced an average growth rate of 13%, which is the second-highest over the last decade.

Accounting Today –  Growth Factors for Accounting Firms 

  • Some ingredients for running a successful accounting firm include having the right service offerings and client roster to support growth.
  • It can also be valuable to develop a niche practice area for your firm in a specific area.

Accounting Today –  Time to Weigh In on the Pipeline Problem 

  • The National Pipeline Advisory Group (NPAG) is taking a step to help address the accounting profession’s talent shortage by gathering data through two surveys aimed at college students and accounting professionals.
  • This shortage, known as the “pipeline problem,” arises from a lack of individuals pursuing accounting degrees and CPA certifications.
  • This talent shortage is exacerbated by factors such as the challenging CPA exam, low starting salaries, and burnout.
  • The survey results are expected to be published in July.

Accounting Today –  Voices: Art of Accounting: Everyone Will be Leaving You 

  • Everyone currently employed will eventually leave, necessitating a replacement process involving orientation and training.
  • Having efficient systems in place simplifies the onboarding of new employees can help improve your firm’s productivity.
  • Systems, rather than people, are the backbone of successful businesses, as exemplified by franchises like Subway and McDonald’s.
  • A strong system reduces the need for high-level, experienced personnel to train new hires, allowing for more flexibility in the training process.
  • Improving these systems is crucial for maintaining operational continuity and avoiding disruptions when staff depart.

CPA Practice Advisor – 85% of SMBs Are Enthusiastic About Using AI in Financial Operations

  • Small and mid-sized businesses (SMBs) are increasingly turning to AI and automation to enhance efficiency and strategic task management, as revealed by a recent survey.
  • The survey highlights the potential of AI and automation in transforming assisting better decision-making, productivity, and operational efficiency for SMBs.
  • SMBs are keen on integrating AI into their business, with a significant majority expressing enthusiasm for its use in both strategic planning and everyday operations.

CPA Practice Advisor – Beyond Numbers: Cultivating Emotional Intelligence in the Accounting Profession

  • Emotional Intelligence (EI) in the accounting profession is vital for effective teamwork and leadership, as well as client satisfaction.
  • EI includes:
    • Self-awareness,
    • Self-regulation,
    • Motivation,
    • Empathy, and
    • Social skills.

CPA Practice Advisor – Embracing AI, Automation and Other New Tech is Necessary for Successful Firms

  • Firms that adapt and invest in new technologies can greatly improve their efficiency, client service, and ultimately, their profitability.
  • However, those resistant to change face a bleak outlook and will increasingly struggle with overall firm operations, client relationships, and staff retention.
  • Firm success in this evolving landscape requires a willingness to embrace new tools.

CPA Practice Advisor – How Auditors Are Seizing the Day with Artificial Intelligence

  • Artificial Intelligence (AI) is transforming the auditing profession by enabling auditors to access data more efficiently, thereby shifting their focus to professional judgment and analysis.
  • AI tools, like anomaly detection, can significantly reduce the time auditors spend manually reviewing datan manual data.
  • AI’s role in auditing is seen as a way to improve job quality, inspire current workforces, and attract new talent to the field.
  • AI also enables auditors to ask better questions, scope audits more effectively, and gain insights from large data sets and reference materials.
  • Ultimately, AI-augmented audits benefit clients by providing deeper insights, identifying risks earlier, and ensuring compliance across various standards.

CPA Practice Advisor – So, What’s Next?

  • CPA firms are navigating a landscape filled with challenges such as:
    • Attracting and retaining talent,
    • Adapting to new technologies and regulations, and
    • Meeting evolving client needs amidst economic uncertainties. 
  • The busy season remains intense for CPA firms, indicating the persistent demand for compliance work and the importance of strategic planning and adaptability. 

Future Firm – Productized Services: What, Why & How

  • In this episode of the Future Firm Accounting Podcast, Ryan Lazanis discusses the importance of productizing services in accounting firms for efficient scaling and systematization.
  • Productized services, also referred to as packaged services, standardize offerings with specific deliverables, timelines, and pricing.
  • This enhances firm efficiency, predictability, ease of sales, and marketing clarity.
  • Lazanis highlights that this approach is fundamental to streamlining firms and is more impactful than automation or technology in achieving systematization.
  • He recommends starting with creating tiered service packages (gold, silver, bronze) based on what typically leads to successful client outcomes based on the services your firm is able to provide.
  • “There is absolutely nothing that’s more powerful in your firm when it comes to unlocking systematization in your business than providing productized services.”
  • “When you systematize your firm, you are not only able to scale significantly more easily, but more importantly for you most likely is that you put yourself in a position to actually step back from the business and spend more time on vacation or with your loved ones.”
  • “By having all the same clients on same or relatively similar packages, you’ll have a consistent, repeatable way of selling, onboarding, and delivering the work.”

Journal of Accountancy – Why are There Fewer Accountants? What the Research Says

Some reasons why there are fewer accountants include:

  • Declining Birth Rates – Fewer people are being born in the United States, which is resulting in a smaller pool of college students and reduced talent available for all professions, including accounting.
  • Misunderstanding of the Profession – Many young adults do not have a clear understanding of what a career in accounting entails, including the profession’s impact and the variety of opportunities in the field.
  • Education Cost and Time – The financial burden and duration of education required for CPA licensure are deterrents for potential accounting students.
  • Academic Experience – The nature of accounting coursework and the level of instructor engagement in accounting education are not sufficiently appealing or engaging to students.
  • Early Career Experiences – Negative experiences of young professionals in their first few years in the accounting field are shared on social media, discouraging prospective students.
  • Competition with Other Professions – Accounting is competing with other professions for a limited number of college graduates due to the overall reduced talent pool.

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