Weekly Update

Weekly Update – May 18, 2024

Accounting Today –  Generative AI May Let Tax Pros Charge More 

  • 40% of tax professionals believe they will be able to pass on their investment costs in generative AI to their clients through higher rates.

Accounting Today –  Majority Use AI in Financial Reporting, Auditors Expected to Review Use 

  • According to a KPMG survey, 72% of companies are using AI in financial reporting, with 99% expecting to use it within three years.
  • Approximately two-thirds of companies surveyed expect their auditors to evaluate:
    • Their use of AI in financial reporting and
    • Their AI controls.

Accounting Today –  NPAG Shares Pipeline Survey Results and Solutions 

  • The National Pipeline Advisory Group released its Accounting Talent Solutions Draft Report, which includes results from its survey of students, accountants, CPAs, educators, and state-society members.
  • The report identified six recommendations for the accounting profession to address the ongoing talent shortage, which include the following:
    • Address Education Time and Cost – Consider competency-based licensure models to reduce education barriers
    • Tell a More Compelling Story – Focus on the positive aspects of the profession (e.g., helping clients) rather than on less glamorous data points (e.g., sometimes grueling hours)
    • Make Academics More Engaging – Transform introductory accounting courses to make the profession more appealing, and provide support for challenging coursework
    • Grow CPA Exam Candidate Support – Offer flexibility, simplify processes, and provide financial incentives
    • Prioritize Underrepresented Group Strategies – Expand programs, engage more with diverse campuses, and review materials for bias
    • Enhance the Employee Experience and Culture – Raise salaries, manage workloads, and clarify advancement opportunities

Accounting Today –  Your Clients Don’t Value What You Do 

  • While clients typically value outcomes, accountants have historically anchored to a paradigm where effort expended equals value provided.
  • This has contributed to a disconnect between the value that clients and accountants place on services.
  • Therefore, it can be beneficial to avoid pricing your firm’s services based on effort (e.g., hours worked), which forces clients to focus on something they don’t value.
  • If you take this approach, avoid the obstacle of feeling guilty about charging what a service is worth if it took little effort for your firm to perform.
  • Some benefits of this approach include the following:
    • It can make it easier to get your clients to pay you what they owe you because they will see a greater connection between the value you provided through an outcome and the amount they need to pay you.
    • It allows for greater profitability because you would be paid a specific amount based on the outcome you provide even if you find a way to complete the work much more efficiently.

Financial Times – Accountant Shortage Prompts US Plan for Quicker Path to Qualification

  • In response to the severe shortage of new recruits to the accounting profession in the U.S., the AICPA has dropped its opposition to reducing the amount of credit hours needed to obtain the CPA certification.
  • Recently an AICPA advisory group recommended a competency-based licensure model not tied to university credit hours.
  • The AICPA plans to recommend an alternative to the current CPA licensure requirements by this time next year.

Future Firm – The Marketing Tactic You Should Be Using (But Aren’t)

  • A great way to retain existing clients is to send them client success stories.
  • This tactic surpasses newsletters, guides, and webinar invitations in effectiveness.
  • To execute this marketing tactic:
    • Identify wins from happy customers by interviewing them to understand:
      • Their challenges and
      • How your firm helped them overcome those challenges
    • Write a brief case study email highlighting the key details.
      • Consider using a freelance copywriter to produce this content.
      • Include a photo of the client to humanize the story.
      • Use a simple format (i.e., around 100 words).
    • Get the client’s approval before sending the case study to your clients.

Going Concern – Weekend Discussion: How Much Is Too Much When Raising Fees?

  • In an effort to maintain adequate qualified staff to serve its clients, a Main-based accounting firm increased its rates by 20%-25% this year, and it expects similar increases next year.

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